Privacy Policy

1. Introduction

Welcome to raqz.pl. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you consent to the data practices described in this policy. This policy is compliant with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you use our website.

Information You Provide

• Contact Information: When you fill out our contact form, we collect your name, email address, phone number (optional), and message content.
• Communication Records: When you contact us, we may keep a record of your communication to help resolve any issues you might be facing.

Automatically Collected Information

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Usage Data: Information about how you use our website, products, and services (via Google Analytics).
• Device Data: Device type, unique device identifiers, network information.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can manage your cookie preferences at any time using our cookie settings.

Types of Cookies We Use

4. How We Use Your Information

We use the collected information for:

• Responding to your inquiries and providing customer support
• Improving our website and services based on user feedback
• Analyzing website usage and performance
• Sending you updates and information about our services (with your consent)
• Complying with legal obligations and preventing fraud
• Protecting the security and integrity of our website

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

• Data is transmitted over secure HTTPS connections
• We use industry-standard encryption for data storage
• Access to personal data is restricted to authorized personnel only
• Regular security audits and updates are performed

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

6. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data (right to be forgotten)
• Right to Restrict Processing: You can request restriction of processing your personal data
• Right to Data Portability: You can request transfer of your data to another organization
• Right to Object: You can object to processing of your personal data
• Right to Withdraw Consent: You can withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below.

7. Third-Party Services

Our website uses the following third-party services:

• Google Analytics: For website analytics and performance monitoring. Data is anonymized and used solely for improving user experience. Learn more at Google Privacy Policy
• Cloudflare Turnstile: For CAPTCHA verification on our contact form to prevent spam and abuse. Learn more at Cloudflare Privacy Policy
• Vercel Analytics: For website traffic analytics and visitor insights. Vercel Analytics collects anonymized data about page views, visitor counts, and traffic sources without using cookies. Data is processed in compliance with GDPR. Learn more at Vercel Analytics Privacy Policy
• Vercel Speed Insights: For measuring and monitoring website performance metrics such as page load times and Core Web Vitals. This service collects performance data anonymously without personal identifiers. Learn more at Vercel Speed Insights Privacy Policy

These third-party services have their own privacy policies. We recommend reviewing their policies to understand how they handle your data.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Updating the "Last updated" date at the top of this policy
• Posting a notice on our website homepage for significant changes
• Sending you an email notification (if you have provided your email)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your request within 30 days of receipt. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.